Getting Straight to the Patient Voice with PatientMetRx®

Getting Straight to the Patient Voice with PatientMetRx®

What’s new? Our website. Why does it matter? We are getting straight to the patient voice with PatientMetRx®. There are plenty of data stories that allow you to explore complex insights and apply them to take action against certain issues. Therefore, data stories are...

Q&A: PatientMetRx Data Service

PatientMetRx is a cloud based data service providing instant social intelligence insights for the world’s leading drug brands.  What Drives our AI Machine?  Our AI enabled platform is driven by patient generated feedback, collected from...
The Change from CX to PX

The Change from CX to PX

The post pandemic world has a new order for healthcare, with trends to adoption of remote health and democratisation of access through digital transformation and IoT. The Pharma Industry is commenting widely on the permanent changes that...
What The Public Want to Know About Their Medicines

What The Public Want to Know About Their Medicines

In recent years, the importance of involving patients and the public in their healthcare has been increasingly recognised. The increased accessibility of healthcare information, availability of technology and growth in self-management of health problems have led to...

Deeper Human Connections with AI

If 86% of buyers are willing to pay more for a great customer experience, then it is even more important to understand the voice of the customer. Therefore, 44% of corporations now operate voice of the customer programs to driver customer experience and innovation....