by PatientMetRx | Jun 17, 2021
The principles of patient-centred care are increasingly stressed as part of health care policy and practice. Explanations for why some practitioners seem more successful in achieving patient-centred care vary, but a possible role for individual differences in...
by PatientMetRx | Jun 15, 2021
What would you say if I told you that customer experience is not what you think it is? Customer Experience is about chemicals, a chimp and the power of memories! Hear me out on this….. and let’s start with emotion. Understanding Emotions Before we dive into emotional...
