PatientMetRx & Customer Care

PatientMetRx & Customer Care

Technology has handed customers unprecedented power to dictate the rules in purchasing goods and services. Three-quarters of them, research finds, expect “now” service within five minutes of making contact online. A similar share want a simple experience, use...
The Rise of Customer Care In Pharma

The Rise of Customer Care In Pharma

In a time when customers are better informed and have high expectations for product quality and support, pharmaceutical companies want partners who can provide great service to ensure maximum productivity and product success. There is noticeably momentum surrounding...